Hi, I’m Thiago
(Yes, Starbucks calls me “Chicago” sometimes)
I’m a Product Designer with 10+ years of turning user frustrations into seamless experiences.
My superpower? Empathy.
Whether I’m designing for one of North America’s largest
e-commerce platforms at Best Buy (hello, +44% traffic surge!) or simplifying complex flows for AAA games like FIFA 2020 at EA, I thrive on understanding people first.
I’m obsessed with collaboration—nothing excites me more than brainstorming with engineers, PMs, and users to solve problems.
At Cinemark Brasil, this teamwork led to launching an e-commerce platform that hit $1M in year-one sales. (Turns out, people really love buying movie tickets without the line!)
My background is a bit quirky: QA testing taught me to anticipate errors like a chess player, while graphic design sharpened my eye for visual storytelling. Together, they make me a designer who cares as much about how something works as how it feels.
I’m all about curiosity over ego.
Learning from users? Always.
Iterating based on feedback? Absolutely.
Designing a coffee order app that finally spells my name right? Let’s do it.
Let’s connect! I’d love to chat about design, your favorite UX podcast, or why Vancouver’s coffee shops > São Paulo’s.
